Match Play / Free Play / Free Points / Spin to Win TERMS AND CONDITIONS (1.5)

All entries and redemption are subject to the following terms and conditions - please read the following carefully.

Terms and Conditions of Entry

  1. This promotion is open to all My Genting Card Holders aged 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion who are all precluded from promotion. If not registered, customers can sign up on the day of entry. Genting operates a challenge 25 policy, so please ensure that you bring your photographic ID with you.
  2. All non-point based offers redeemed from the kiosk at the casino will be valid on the day of redemption at that casino only unless a greater period is stated on the voucher.
  3. All free point offers will be valid for 12 months once redeemed from the kiosk and are subject to the terms and conditions of the My Genting scheme, for the full My Genting T&C's click here
  4. All offers cannot be used with any other promotion or voucher on the same day.
  5. The offer is only valid for the customer named on the voucher only.
  6. Offers are not transferable or redeemable for cash.
  7. Match Play / Free play & Spin to Win vouchers are single use only and are subject to the following conditions;

Match Play / Free Play

  1. If the free play / match play voucher is to be used on live gaming then it should be presented at the table and can be broken down into smaller bets subject to the table minimum.
  2. If the offer is a 'Match Play' offer, you are required to stake an amount equivalent to the face value of the voucher and the casino will match that stake.
  3. Winning promotional stakes are not retained and can be reused for another wager with the exception that if promotional chips are placed on the 'outside even chance' bets, if zero comes in on roulette, the bet will be paid but the promotional chips will be retained.
  4. Free play / match play and promotional chips cannot be used as progressive wagers.
  5. You are required to stake all the promotional funds before being able to cash out.

Spin to Win Terms

  1. The amount of 'Spin to Win' is detailed on the offer or on the voucher or offer being displayed in the App.
  2. Spin to Win Vouchers can only be used on Roulette.
  3. A Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the value stated on the voucher.
    • E.g. If you placed your voucher on number 8 and the voucher stated £25 on it. If number 8 is the winning number. You would receive £25 and the voucher would be retained.
    • i.e. The voucher is equal to a £1 bet paying out at odds 25-1
  4. The Spin to Win Voucher can only be used on one spin.
  5. Only one voucher will be accepted on any individual spin therefore it is at the discretion of the manager when participants can redeem the offer.

How To Redeem

  1. Go to the Kiosk at the casino either stated in your 'Offers' section of your app or the casino that has sent you this promotion and Insert your Loyalty Card.
  2. Find and redeem the appropriate Free Play / Match Play voucher.
  3. The following offers/vouchers should be printed at the kiosk and redeemed at the cash desk
    • Free Play / Match Play Vouchers for Slots / E-Tables
  4. The following offers will automatically be added to your account with the amount stated in the offer once they are redeemed from the kiosk
    • Free Play Vouchers for Slots / E-Tables Only
    • Free Points
  5. The following offers/vouchers should be redeemed directly at the table once printed from the kiosk: -
    • Free Play Vouchers for a specific table
    • Free Play Vouchers for all tables
    • Match Play Vouchers for all tables.
    • Spin to Win Vouchers (Roulette Only)

General Terms and Conditions

  1. The promoter's decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity.
  2. The Promoters reserve the right to:
    • refuse to accept any entry if a voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
    • Void any entries (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
    • Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    • Exclude participation where entrants are subject to any barring, suspension or self-exclusion.
  3. In the event that a participant who has redeemed a voucher has their membership to Genting Casino revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from this promotion and any outstanding money will be returned to them.
  4. Any disputes must be raised immediately with the on Duty Manager.
  5. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
  6. Promoter: Genting Casinos UK Ltd. Registered in England 01519689.
  7. Your Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/

Responsible Gambling

  1. Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.

ER tournament - Colony - February 2024

Promoter

Colony Club, 24 Hertford Street Mayfair, London W1J 7SA is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

Overview

On Tuesday 13th February 2024, a free Electronic Roulette tournament will be held in the casino. Each participating player will start with £1,000 of Non-Negotiable credits, which carry no cash value and are solely for the purpose of the tournament and will have 5 spins to try and obtain the highest score (amount in credit) for the chance to win a cash prize.

Slot Tournament Terms & Conditions

  1. Tournament promotion starts Tuesday 13th February 2024 at 19:00.
  2. Tournament promotion ends Tuesday 13th February 2024 at 23:00.
  3. Winners will be announced at Midnight on Tuesday 13th February 2024.
  4. Last entry is 22:45.
  5. Places in each tournament are strictly on a first come first serve basis.
  6. Colony Club reserve the right to adjust the number of entries according to demand.
  7. Seat allocation will be determined at the point of registration and at the discretion of Colony Club's management and Tournament Host, in accordance with the level of demand.
  8. Colony Club reserves the right to alter the format of the tournament or withdraw this promotion at any time and without notice due to circumstances beyond its control.

Conditions of Entry

  1. This promotion is open to all Colony Club members aged 18 years or over except employees of Genting Casinos Ltd, their families, agents or agencies and anyone else professionally connected to this promotion who are all precluded from participation.
  2. Colony Club operate a challenge 25 policy, so please ensure that you bring your photographic id with you.
  3. All entrants may view the tournament terms and conditions prior to the commencement of the tournament and all entrants must abide by the terms and conditions or risk disqualification.
  4. The Management of Colony Club reserve the right to refuse any pre-registration request for entry into the tournament and participation of any nominated substitute in the tournament.

How to Enter

  1. Players may register for the tournament with the Slots Host or Cash Desk from 16:00 onwards prior to the session commencing.
  2. Once the tournament has commenced players should register with the tournament host.
  3. Last entry the tournament is 22:45, no entries will be accepted after this time.

Cost of Entry

  1. Tournaments are free to enter.
  2. 1 entry per person.

Tournament Prize Fund

  1. Prizes will be loaded onto the winner's rewards card.
  2. Prizes are non-transferable.
  3. Winners may be required to provide valid photographic identification in order to claim their prize.

Prizes

Tournament Session Format

  1. The Casino Operator will determine the allocation of players for the tournament.
  2. At each tournament, each participating player will start with £1,000 of Non-Negotiable credits, which carry no cash value and are solely for the purpose of the tournament. Players may bet as little or as much as they like on each spin (subject to machine limits).
  3. Each player session lasts for 5 spins or until the player runs out of credits, whichever is sooner.
  4. In the event of a tournament machine malfunction, the game for that player will become void. If the malfunction of the machine can be resolved, then the effected player may re - enter. If the malfunction of the machine cannot be resolved, the tournament cannot continue and all scores for that session will be void.
  5. After each players session the player's credit score will be recorded by the tournament host.
  6. The participants who achieve the highest 3 scores (final amount in credit, rules in ‘Tie Break' Section applies) at the end of the tournament shall be declared the tournament winners and will win the prizes as stated above.

Tie Break

  1. In the event of a tie for one of the prize-winning positions then the prizes associated with those positions will be shared equally between tied players e.g., if two players are tied for 1st place then the prize money associated with 1st and 2nd position would be divided equally between those players. If 2 or more players are tied for 2nd position, then the prize money associated with 2nd and 3rd position would be divided equally between those players.

Conduct of Play

  1. The Duty Manager may disqualify any player who fails to comply with these terms and conditions or whose behaviour is assessed as being detrimental to the integrity or the proper conduct of the tournament, including but not limiting to the following examples:
    1. Abuse of casino employees, either verbally or physically.
    2. Abuse of entrants, either verbally or physically.
  2. Where a player does not take an allotted seat at the specified times as nominated by the tournament host/duty Manager then the player shall forfeit his/her place in the tournament.
  3. Any disputes must be raised immediately with the Duty Manager.
  4. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
  5. In the event that a participant has their membership to Colony Club revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from any further participation in the tournament.
  6. Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/
  7. The Surname and County of the Winner/s will be available upon request 24 hours after each Tournament until 13/03/2024.
  8. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government agencies if required.

Responsible Gambling

Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling, please speak to a member of the management team.

Slots tournament - Colony - February 2024

Promoter

Colony Club, 24 Hertford Street Mayfair, London W1J 7SA is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

Overview

On Saturday 24th February 2024, a free slots tournament will be held in the casino. Each participating player will start with 0 points, which carry no cash value and are solely for the purpose of the tournament and will have 2 minutes to try and obtain the highest amount of points, for the chance to win a cash prize.

Slot Tournament Terms & Conditions

  1. Tournament promotion starts Saturday 24th February 2024 at 19:00.
  2. Tournament promotion ends Saturday 24th February 2024 at 23:00.
  3. Winners will be announced at Midnight on Saturday 24th February 2024.
  4. Last entry is 22:45.
  5. Places in each tournament are strictly on a first come first serve basis.
  6. Colony Club reserve the right to adjust the number of entries according to demand.
  7. Seat allocation will be determined at the point of registration and at the discretion of Colony Club's management and Tournament Host, in accordance with the level of demand.
  8. Colony Club reserves the right to alter the format of the tournament or withdraw this promotion at any time and without notice due to circumstances beyond its control.

Conditions of Entry

  1. This promotion is open to all Colony Club members aged 18 years or over except employees of Genting Casinos Ltd, their families, agents or agencies and anyone else professionally connected to this promotion who are all precluded from participation.
  2. Colony Club operate a challenge 25 policy, so please ensure that you bring your photographic id with you.
  3. All entrants may view the tournament terms and conditions prior to the commencement of the tournament and all entrants must abide by the terms and conditions or risk disqualification.
  4. The Management of Colony Club reserve the right to refuse any pre-registration request for entry into the tournament and participation of any nominated substitute in the tournament.

How to Enter

  1. Players may register for the tournament with the Slots Host or Cash Desk from 16:00 onwards prior to the session commencing.
  2. Once the tournament has commenced players should register with the tournament host.
  3. Last entry the tournament is 22:45, no entries will be accepted after this time.

Cost of Entry

  1. Tournaments are free to enter.
  2. 1 entry per person.

Tournament Prize Fund

  1. Prizes will be loaded onto the winner's rewards card.
  2. Prizes are non-transferable.
  3. Winners may be required to provide valid photographic identification in order to claim their prize.

Prizes

Tournament Session Format

  1. The Casino Operator will determine the allocation of players for the tournament.
  2. Each participating player will start with 0 credits (points) on the game designated on the day by the Tournament Host and will accrue credits during their turn. Tournament credits carry no cash value and are solely for the purpose of the tournament.
  3. The same game designated by the Tournament Host on the day must be played by all entrants and each player session lasts 2 minutes.
  4. In the event that a feature is activated prior to the end of the tournament session then the feature will be played out in its entirety and any points earned will count towards the player's final total.
  5. In the event of a tournament machine malfunction, the game for that player will become void. If the malfunction of the machine can be resolved, then the effected player may re - enter. If the malfunction of the machine cannot be resolved, the tournament cannot continue and all scores for that session will be void.
  6. After each players session the player's credit score will be recorded by the tournament host.
  7. The participants who achieve the highest 3 scores (final amount in credit, rules in 'Tie Break' Section applies) at the end of the tournament shall be declared the tournament winners and will win the prizes as stated above.

Tie Break

  1. In the event of a tie for one of the prize-winning positions then the prizes associated with those positions will be shared equally between tied players e.g., if two players are tied for 1st place then the prize money associated with 1st and 2nd position would be divided equally between those players. If 2 or more players are tied for 2nd position, then the prize money associated with 2nd and 3rd position would be divided equally between those players.

Conduct of Play

  1. The Duty Manager may disqualify any player who fails to comply with these terms and conditions or whose behaviour is assessed as being detrimental to the integrity or the proper conduct of the tournament, including but not limiting to the following examples:
    1. Abuse of casino employees, either verbally or physically.
    2. Abuse of entrants, either verbally or physically.
  2. Where a player does not take an allotted seat at the specified times as nominated by the tournament host/duty Manager then the player shall forfeit his/her place in the tournament.
  3. Any disputes must be raised immediately with the Duty Manager.
  4. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
  5. In the event that a participant has their membership to Colony Club revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from any further participation in the tournament.
  6. Your Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/
  7. The Surname and County of the Winner/s will be available upon request 24 hours after each Tournament until 24/03/2024.
  8. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government agencies if required.
  9. Responsible Gambling

    Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling, please speak to a member of the management team.

    Winter Slots tournament - Colony - December 2023

    Promoter

    Colony Club, 24 Hertford Street Mayfair, London W1J 7SA is a trading name and premises of Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.

    Overview

    Every day between Friday 8th December 2023 and Thursday 14th December 2023, a free slots tournament will be held in the casino. Each participating player will start with 0 points, which carry no cash value and are solely for the purpose of the tournament and will have 3 minutes to try and obtain the highest amount of points, for the chance to win a cash prize and a place in the final held at Midnight on Thursday 14th December 2023.

    Slot Tournament Terms & Conditions

    1. Tournament promotion starts Friday 8th December 2023 at 18:00
    2. Tournament promotion ends Friday 15th December 2023 at 00:00
    3. Tournament heats run every day during the promotional period between 18:00 and 23:00.
    4. Tournament final held on Friday 15th December 2023, at 00:00.
    5. Last entry for each tournament heat is 22:45.
    6. Places in each tournament are strictly on a first come first serve basis.
    7. Colony Club reserve the right to adjust the number of entries according to demand.
    8. Seat allocation will be determined at the point of registration and at the discretion of Colony Club's management and Tournament Host, in accordance with the level of demand.
    9. Final seats will be allocated based on qualification score from the heats, with the lowest score as the 1st player to the highest score as the last player. For seat placement in the event of a tie for a qualifying position, the person who achieved the score last will go first in the tournament final.
    10. Colony Club reserves the right to alter the format of the tournament or withdraw this promotion at any time and without notice due to circumstances beyond its control.
    11. Customers who qualify for the tournament final must be on the premises and registered prior to the Midnight start time on Thursday 14th December 2023. Any qualifying players arriving after the start time will be excluded from participating in the final.

    Conditions of Entry

    1. This promotion is open to all Colony Club members aged 18 years or over except employees of Genting Casinos Ltd, their families, agents or agencies and anyone else professionally connected to this promotion who are all precluded from participation.
    2. Colony Club operate a challenge 25 policy, so please ensure that you bring your photographic id with you.
    3. All entrants may view the tournament terms and conditions prior to the commencement of a tournament and all entrants must abide by the terms and conditions or risk disqualification.
    4. The Management of Colony Club reserve the right to refuse any pre-registration request for entry into a tournament and participation of any nominated substitute in any tournament.

    How to Enter

    1. Players may register for the tournament with the Slots Host or Cash Desk from 16:00 onwards prior to the session commencing.
    2. Once a tournament has commenced players should register with the tournament host.
    3. Last entry for each tournament is 22:45, no entries will be accepted after this time.

    Cost of Entry

    1. Tournaments are free to enter.
    2. Players are free to enter each tournament but may only win 1 place in the final.

    Tournament Prize Fund

    1. Prizes will be loaded onto the winner's rewards card.
    2. Prizes are non-transferable.
    3. Winners may be required to provide valid photographic identification in order to claim their prize.

    Prizes

    • Daily prizes:
    • 1st Place - £500 cash and a place in the final
    • Final prizes:
    • 1st Place - £5000
    • 2nd Place - £1500
    • 3rd Place - £500

    Tournament Session Format

    1. The Casino Operator will determine the allocation of players within each tournament.
    2. For both the tournament heats and the tournament final, each participating player will start with 0 credits (points) on the 'FORTUNE FISHING GAME' (for further details regarding the game please speak to the tournament host) and will accrue credits during their turn. Tournament credits carry no cash value and are solely for the purpose of the tournament.
    3. Each player session lasts 3 minutes.
    4. In the event that a feature is activated prior to the end of the tournament session then the feature will be played out in its entirety and any points earned will count towards the player's final total.
    5. In the event of a tournament machine malfunction, the game for that player will become void. If the malfunction of the machine can be resolved, then the effected player may re - enter. If the malfunction of the machine cannot be resolved, the tournament cannot continue and all scores for that session will be void. Players will be able to re - enter the next available tournament.
    6. After each players session the player's credit score will be recorded by the tournament host
    7. Players may win more than one tournament heat prize however can only qualify for the Final once. In the event that a qualifying tournament winner/s have already qualified for the Final then the place in the Final will be awarded to the participant with the next highest score.
    8. The participant who achieves the highest score (final amount in points, rules in 'Tie Break' Section applies) at the end of each tournament heat shall be declared the tournament heat winner and will win the prizes as stated above.
    9. The participants who achieve the highest 3 scores (final amount in credit, rules in 'Tie Break' Section applies) at the end of the tournament final shall be declared the tournament winners and will win the prizes as stated above.

    Tie Break

    1. For qualifying tournaments in the event of a tie for the last qualifying position then all tied players will qualify for the tournament final.
    2. For both the qualifying tournament and the final, in the event of a tie for one of the prize-winning positions then the prizes associated with those positions will be shared equally between tied players e.g., if two players are tied for 1st place then the prize money associated with 1st and 2nd position would be divided equally between those players. If 2 or more players are tied for 2nd position, then the prize money associated with 2nd and 3rd position would be divided equally between those players.

    Conduct of Play

    1. The Duty Manager may disqualify any player who fails to comply with these terms and conditions or whose behaviour is assessed as being detrimental to the integrity or the proper conduct of the tournament, including but not limiting to the following examples:
      • i. Abuse of casino employees, either verbally or physically.
      • ii. Abuse of entrants, either verbally or physically.
    2. Where a player does not take an allotted seat at the specified times as nominated by the tournament host/duty Manager then the player shall forfeit his/her place in the tournament.
    3. Any disputes must be raised immediately with the Duty Manager.
    4. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
    5. In the event that a participant has their membership to Colony Club revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from any further participation in the tournament
    6. Your Data: All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/
    7. The Surname and County of the Winner/s will be available upon request 24 hours after each Tournament until 14/01/2024.
    8. You may withdraw consent to your information being made available or request that less information be made available by speaking with a member of the Management Team, nevertheless the information will be shared with Government agencies if required.

    Responsible Gambling

    Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling, please speak to a member of the management team.

Chip Warrants

Terms and Conditions

All redemptions are subject to the following terms and conditions – please read the following carefully.

Terms and Conditions of Entry

  1. Chip Warrants are available to invited customers only who are 18 years or over except employees of Genting Casinos Ltd, their families, agents, agencies and anyone else professionally connected with this promotion.
  2. Chip Warrants are single use only and are subject to the following conditions;

Chip Warrant Terms

  1. The value and details of the chip warrant will be shown on the front of the chip warrant and must match the validating system to be eligible for redemption.
  2. Cannot be used with any other promotion or voucher on the same day.
  3. Valid for the customer named on the chip warrant only.
  4. Not transferable or redeemable for cash and have no cash value.
  5. No change will be given.
  6. Unless specifically stated on the voucher as a single bet, the chip warrant may be broken down into smaller promotional bets subject to the table minimum.
  7. Chip Warrants are only valid on Live Table Games subject to the table availability at the time of redemption.
  8. Chip Warrants can only be redeemed at the following participating Genting Casinos: -
    • Crockfords Casino
    • The Palm Beach
    • Colony Club
    • Forty Five Kensington
    • London China Town

How to Redeem

  1. A Valid Chip Warrant should be taken to the cash desk where it will be validated prior to any promotional chips being issued.
  2. If successfully validated, the cashier will present the customer with promotional chips to the value stated on the validating system.
  3. Once issued with the promotional chips, the customer should proceed to take the promotional chips directly to the table.

Specific Game Conditions

  1. Additional specific restrictions for each individual game apply as shown below: -
    • Roulette
      • On even chance outside betting, If zero comes in, you will receive half the value of the promotion chip back and the current promotional chip will be retained.
    • Blackjack
      • Chip Warrants and the associated promotional chips can’t be used on any side bets including Blackjack Aces.
      • You may Double Down or Split at your own cost if you have no remaining promotional chips.
    • Baccarat
      • Chip Warrants and the associated promotional chips can’t be used on any side bets and therefore can only be used for a bet on Baccarat Player or Bank only.

General Terms and Conditions

  1. The promoter’s decision is final in all matters relating to this promotion. Anyone found abusing or breaching the spirit of this promotion will be prevented from participating in any further promotional activity.
  2. The Promoters reserve the right to:
    1. refuse to accept any chip warrant if a chip warrant appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
    2. Void any chip warrant (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
    3. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
    4. Exclude participation where entrants are or have been subject to any barring, suspension or self-exclusion.
  1. In the event that a participant who has received a chip warrant has their membership to Genting Casino revoked or enters into a Self-Exclusion agreement via SENSE they will be excluded from this promotion.
  2. Any disputes must be raised immediately with the Duty Manager.
  3. Any dispute arising from these Terms and Conditions or not covered by the provisions of these Terms and Conditions, the decision of the Duty Manager will be final subject to the Dispute Policy.
  1. Promoter:

    Genting Casinos UK Ltd. Registered in England 01519689.

  1. Your Data:

    All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingbet.com/privacy-policy

Responsible Gambling

  1. Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.