100% up to £200 + 44 Free Spins
+
A chance to win a VIP experience for the Abu Dhabi GP!
Bonus Code: GP44
Get ready for the thrill of a lifetime! Genting Casino is offering you the ultimate opportunity to witness the grand finale of the GP season in Abu Dhabi from the prestigious Pegasus Lounge. You and a guest will enjoy:
Your VIP adventure includes return flights, luxury accommodation at Dubai Marina, and VIP transfers to and from the venue.
Make your first deposit using Bonus Code: GP44 to receive 100% up to £200 + 44 Free Spins on Big Bass Bonanza, along with an entry into the prize draw for a chance to win an extraordinary experience at the Abu Dhabi GP!
Don't miss out—this is the chance of a lifetime!
VIEW PEGASUS LOUNGE EXPERIENCE
MORE CHANCES TO WIN
Get more chances to win by collecting additional Abu Dhabi GP VIP Experience prize draw entries:
WINNER ANNOUNCED 13 NOVEMBER PROMOTIONAL VIDEO
Full T&C's can be found at https://www.gentingcasino.com/lp/vip-experience-abu-dhabi
Skill on Net Ltd, a company registered in Malta under Reg. No. C50024 with its business address at Level 5, Quantum House, 75 Abate Rigord Street, Ta'Xbiex 1120 Malta, Skill on Net Ltd are licensed and regulated by the UK Gambling Commission.
All entries are subject to the following terms and conditions - please read the following carefully.
(Example: If you bet £5 on any slot game today, you will earn one entry into the draw. If you also bet £3 on one of the Genting Live Tables today, you will earn two additional entries. This means you would have a total of three entries for that day.)
Bonus Policy Version number 1.31, last updated 03/11/2023
This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.
Promoter Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission. Welcome Offer & SMS Welcome Offer available in Casino
GENERAL BADGE/CHALLENGE TERMS AND CONDITIONS
Challenge types
Casino- Visit based challenges; -
It is required that the customer log each visit by presenting their My Genting card to a member of the reception team on entry each day they visit a Casino. If the member does not use their card, the visit will not be counted towards the promotion. It is the participating customers' responsibility to ensure each visit is registered.
For the purposes of this promotion visits are counted per gaming day (see definition of a gaming day).
Resorts World Birmingham venue challenges- (Santai Spa, Genting Hotel, Vortex, Sky Bar & Restaurant, Resorts World Vouchers)
To qualify you must provide your e-mail address upon purchase or booking / at each venue and this E-mail address must match the E-mail address provided on your Genting Casino member profile (this may not be the same as the email associated with your app account), Please check these details at the venue if you have booked through a 3rd party such as booking.com.
The Challenge can only be completed by the purchasing member only.
For Resorts World Voucher purchases these can be made online only via the Resorts World Vouchercart website here.
Only fully completed purchases will result in the challenge being marked complete. For Genting Hotel this would be after checkout.
Casino- Play based challenges; -
For Electronic Roulette (E-Table) and Slot challenges your card must be inserted into the terminal at the start of play in order for your play to be tracked and for challenges to be verified.
For Live gaming you must hand over your card to the dealer/inspector and play must be recorded.
A maximum of one play per game type/machine type, per gaming day will count towards the completion of any challenges/badges. (See definition of a gaming day)
Table games, Slots and E-Table games are subject to availability and individual casino table offerings, they cannot always be opened on request.
Definition of a Gaming Day
A casino gaming day is 06:00- 05:59 the following day. Individual casino opening/closing times can be found at https://www.gentingcasinos.co.uk/casinos.
Promotional Periods
Monthly Badges
On-going Badges
Fixed promotional period
TRACK AND AWARD
All challenges should be tracked & awarded within 48 hour(s) of completion. If you believe you have completed a challenge but it has not been tracked correctly, please contact the customer service team using this link (link to CS)
POINTS
Once awarded, points redeemed in the app will be valid for 12 months and are subject to the terms & conditions of My Genting Rewards. Full terms and conditions for My Genting can be located at the casino reception or online at; https://www.gentingcasinos.co.uk/mygenting/
GENERAL
In the event that a customer has their membership to Genting Casino revoked during the promotion period or enters into a Self-Exclusion agreement via SENSE they will be excluded from any further participation in the promotion.
MY GENTING APP DELETION
If a customer chooses to delete their My Genting App this will not delete their casino membership account, a record of all challenges, badges, rewards and associated information will be stored should the customer decide to download the app and re-register. Deletion of the My Genting App will not serve to extend the expiry of any challenges/badges beyond their initial validity period. Should you wish to discuss your casino membership, please contact your local casino at first instance.
YOUR DATA
All data provided will be processed in accordance with the Promoter Privacy policy that is available at Reception and https://www.gentingcasinos.co.uk/privacy-policy/
GOVERNING LAW AND JURISDICTION
This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.
RESPONSIBLE GAMBLING
Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may assist wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self-Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.
Last updated: August 2024
What's new: New terms for e-Cash Wallet Trial
By downloading, installing or using the 'My Genting Rewards' App (“App”), you (“you” and “user”) agree to these Terms and Conditions (“Terms”) which govern the relationship between you and Genting through your use of the App. If you do not agree to these Terms, please do not download or use the App.
You must be at least 18 years of age to accept these Terms and to download and use the App. If you are under 18 years of age, you must not download the App and/or should stop using the App immediately if you have already downloaded it.
1. WHO WE ARE
2. OTHER APPLICABLE TERMS AND CONDITIONS In addition to these Terms, the following terms and conditions also apply to your use of the App and its features:
3.VERSIONS AND COMPATIBLE DEVICES
4. APP FEATURES AND USING THE APP
4.6.1 During the e-Cash Wallet Trial, customers at participating casinos will be able to register debit cards and deposit funds into their e-Cash wallet via the App up to their selected maximum daily deposit limit.
4.6.2 Funds within your e-Cash Wallet can be used at any Genting Casino for land-based gaming or food and beverage. The Trial does not involve the offer or provision of online gambling facilities of any nature.
4.6.3 Genting does not accept payment for gambling by credit card and you cannot register a credit card for your e-Cash wallet.
4.6.4 You can add a debit card to your e-Cash wallet from any location, but you will not be able to deposit sums unless you are physically located at a participating Genting casino and have enabled 'Location Services' on your device for the App.
4.6.5 The name on the debit card from which you deposit money into your e-Cash wallet must correspond with the details and name held by us. You can only deposit money from a personal debit card in the UK in GBP Sterling (and not a corporate or business card or account) which is in your name and owned by you. You are not allowed to sell, transfer or assign your e-Cash wallet to anybody else or attempt to do so.
4.6.6 You must already have a cash desk account with Genting Casinos UK Limited to use the e-Cash wallet within the App. If you do not have one, you can create one within the App by following the on-screen prompts.
4.6.7 e-Cash wallet deposits are limited to a maximum daily amount of £500. You will be able to set a lower daily deposit limit and choose your deposit amount within the App.
4.6.8 No one else is allowed to deposit money into or to use your e-Cash wallet. You may not deposit money given to you by someone else to circumvent any restrictions or suspension placed by Genting on another person's account. If we suspect that you have deposited money into your e-Cash wallet from, or on behalf of, someone else, we reserve the right to terminate your Genting membership, use of the e-Cash wallet and / or the App and may delay or withhold withdrawals until further evidence is provided to verify the source and / or owner of funds.
4.6.9 You must not use your e-Cash wallet as a bank account. Genting Casinos UK Limited is not a financial institution and any balance held in your e-Cash wallet will not earn interest in your favour.
4.6.10 You can access in-person customer support for our e-Cash wallet functions at any participating casino during the e-Cash Wallet Trial period.
4.6.11 Customer Funds: we are required by the Gambling Commission of Great Britain to notify customers about how their funds are held and whether funds are protected in the event of our insolvency. Customer funds held with Genting Casinos UK Limited (including via your e-Cash wallet and winnings held on your membership account) are not held within a segregated bank account and are not protected in the event of our insolvency. For more information on the holding of customer funds, please refer to the Gambling Commission public guidance available here.
5. OUR RIGHT TO UPDATE OR TERMINATE THE APP OR YOUR ACCESS TO IT.
6. PERSONAL DATA
7. IN-APP COMMUNICATIONS AND MARKETING PREFERENCES
8. OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS
9. WARRANTIES AND DISCLAIMERS
10. LIMITATIONS AND EXCLUSIONS ON LIABILITY
11. UPDATES TO THESE TERMS
12. GENERAL
Get rewarded for your loyalty. Register with My Genting Rewards to earn points on play which can be redeemed in club either for gaming or food and drink. See below for full details.
We run six separate Reward Schemes as follows:-
All new members are enrolled onto Red Scheme membership upon sign-up. Membership of all other Schemes is and remains at our invitation.
We reserve the right to periodically review and evaluate scheme (and Scheme) membership at all times and may invite you to join or enrol you upon another Scheme, maintain your membership of an existing Scheme or revoke Scheme membership at any time.
In the event of invite or upgrade to another Scheme we will ensure that you retain points accrued on prior Scheme’s for the period of their validity (typically 12 months from date of accrual).
Available on Android and iOS devices, with our free to download app, track your points, view your offers and complete exciting challenges to earn even more!
REWARD POINTS Members earn Reward points on the following activities in club, provided their card is presented (or inserted e.g. into machines or presented at table where applicable) at the time of their play:
Further to the My Genting Schemes mentioned in the table, a further, separate scheme exists termed “Black Scheme”, entrance to this scheme is by invitation only and is subject to a separate agreement between the player and the casino.
All points accrue and are logged at a rate no greater than the amount spent with us
Points can be redeemed for play and food and drink in club.
Sheffield & Stoke casino – complimentary food items only available from the Gaming Menu. Westcliff Casino – the following food items are excluded from complimentary refreshments - 16oz Rump Steak, 16oz Sirloin Steak, 14oz Fillet Steak
Complimentary refreshments are at the sole discretion of the casino management team and are limited to reasonable usage. Only the member is entitled to the complimentary refreshments, and it does not apply to family and friends which is at the discretion of the casino management team. Complimentary refreshments apply only whilst gaming and the consumption of alcohol is limited to reasonable usage.
a. Applying in person at all Genting Casino's (either at reception or at our cash-desk, the latter where available)
b. Pre-registering at https://www.gentingcasinos.co.uk/register/casinos/. You can then pick up your Reward Card in club on your next visit; or
c. Via the My Genting Rewards App. A Rewards card can then be picked up in club on your next visit.
Members accrue Reward Points on spend in club on our slots and electronic gaming machines and live table play.
1x Reward Point has a notional value of £0.01, but cannot be redeemed for cash.
a. Electronic Roulette = Average wager of £10 for 2 hours playing 35 spins per hour = £0.56
b. Slots = Average wager of £1 playing 360 spins per hour = £0.65
a. Points accrual and/or redemption shall be proportionate to any members play over a prolonged period of time;
b. Points accrual and/or redemption will not be dependant on any member gambling for a pre-determined length of time or frequency;
c. Points accrual and/or redemption will not reward or incentivise points accrual on the basis that points are accrued and/or redeemed over a shorter period of time than they ordinarily would be;
d. That any increase (or decrease) in points accrual or membership privileges which are linked to spend is/will be proportionate; and
e. That any accrual and/or redemption connected to ancillary benefits (for example, food, drink, subsidised travel or accommodation) will not be directly related to any members level of prospective gaming.
As regards slot and electronic gaming, it is the responsibility of the member to ensure that their Reward card is inserted properly in any gaming machine before commencing play.
Where table tracking is applicable, We agree that we shall use reasonable endeavours to track a members play. However, you acknowledge that points will be granted (if at all) based upon the personal observation of our employees, which may be subject to bona fide human error. You agree and confirm that our determination shall be final with respect to any points awarded save in the event of manifest error. It is the responsibility of the member to ensure that an Inspector is furnished with their Scheme Card when playing table games.
It is a breach of the Membership rules for a member to accrue points by allowing anyone else to use his or her Scheme Card. Members who give their Card to any other person for the purposes of gaining points or realising benefits may have their membership either cancelled or suspended at Genting’s absolute discretion.
We reserve the right at all times to vary (i) qualifying activities for points accrual; (ii) the rate at which points accrue against qualifying activities; and (iii) redemption options or redemptions rates for all of our separate Reward schemes. In the event that we do so we will try and keep you posted of significant changes in person and in club. However, all changes will nonetheless be deemed effective and binding upon upload to our website / or prominent display in club.
We reserve the right to correct points or membership errors that occur due to computer (or human) error, machine malfunction, operator error, or from any fraud or misuse of any Rewards Card.
We reserve the right to suspend or cancel any points, card, or membership where we consider that the schemes are, have been, or are likely to be or become subject to abuse, fraud, or any other impropriety. We further reserve the aforementioned right to cancel points or memberships in the event of actual or attempted cheating at gambling, fraud or other impropriety, or where same is reasonably required by applicable law or regulation.
The death or insolvency of a Reward scheme member will result in the cancellation of the applicable Membership and forfeiture of their points balance.
You will not earn or be able to redeem any points whilst you are in breach of these Reward terms and conditions or the House Rules applicable to play in club (including but not limited to actual or attempted cheating, or any abuse or harassment of our staff).
Where we reasonably believe that there has been a breach of the Rewards terms and conditions we may withdraw, cancel, or withhold any points allocated to your membership.
Members who are permanently excluded from our premises are not entitled to participate in any of our Rewards schemes and any points balance they hold at the time of their exclusion or barring will be cancelled and forfeited.
Members who self-exclude themselves from our premises (whether directly with us or via any industry scheme) will not accrue points, nor be able to redeem existing points for the period of their self-exclusion. Moreover, any such exclusion shall not serve to extend the validity of any existing points beyond their standard 12-month validity period.
If any scheme member owes any money to us, the right to accrue or redeem points and any other reward card benefits (or their scheme membership) may be suspended, withdrawn, or cancelled at our discretion pending payment of any outstanding debt.
Members who do not collect points for two years, may at our discretion, be removed from our Rewards Program and will need to reapply for membership should they wish to re-join.
When you join one of our Schemes you will provide us with, relatively basic name, address and contact details from which you can be identified (personal data). We will use this to:-
a. Register and enrol you onto our Reward Scheme.
b. Administer Reward points logged against your Reward Card and “link” that to any player record held (if any) by our clubs or (as applicable) our online casino;
c. Administer and evaluate your take-up of Reward Points and to administer Reward point redemption and expiry;
d. Administer any specific reward point promotions or offers which we may offer and you may take up from time to time (e.g. double points, enhanced redemption or other offers)
e. Administer redemptions of Reward Points and/or manual correction of your Reward Point balance (the latter e.g. in the event of error);
f. Review your gaming activity with us alongside your points accrual to reasonably inform any decision to invite you to join one of our other separate schemes;
g. Build an individual record of your play, play preference, accruals and redemptions to better inform our overall Rewards offer and/or specific offers, accruals or redemptions which we think might be of particular interest to you and further to improve your overall Rewards and casino experience with us; and
h. (where you have confirmed suitable contact preferences on sign-up) communicate with you by email, SMS, or post about upcoming rewards, benefits, accrual or redemption offers which we believe might be of interest to you. Where we do this you may opt-out of receipt of such communications at any time.
i. Meet our legal, regulatory and regulatory reporting obligations.
Any processing of your personal data for Reward membership purposes is/will be processed in accordance with our Privacy Policy, for further details see here:- www.gentingcasinos.co.uk/privacy-policy/
Nothing within these terms acts to exclude our liability in respect of personal injury or death nor any other liability that cannot be excluded or limited as a matter of applicable law.
Subject to paragraph 36 and to the fullest extent permitted by applicable law, We will not be liable to you in contract, tort (including negligence), misrepresentation, restitution or otherwise for any consequential or incidental loss or damage (including but not limited to, loss of revenue, loss of profits, loss of anticipated savings, benefits or redemption opportunities, wasted costs or expenses) nor any other indirect, special, loss or damage howsoever arising and howsoever caused.
Subject always to paragraphs 36 and 37 Our maximum liability to you in the event of any dispute or claim (including non-contractual disputes or claims) shall be limited in aggregate to; (i) a re-credit of any rewards point balance in query or dispute; or (ii) £250 in all eventualities.
The different Reward Schemes we run are separate from any loyalty programme run for our own online casino in the UK and separate to any scheme in effect at any Genting group casinos outside the UK. Membership of those schemes does not give any rights or entitlements in relation to these schemes.
A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions.
These terms and conditions replace all previous versions and shall be governed by and construed in accordance with the laws of England and any disputes will be decided by the English courts, the exclusive jurisdiction of which we both accept.
References to “We” “Us” “Our” or “Genting” are references to Genting Casinos UK Limited (Co. No. 01519689) of Genting Club Star City, Watson Road, Birmingham, B7 5SA, the operator of the My Genting Rewards program and App.
References to “You” are to the prospective or participating member of our My Genting Rewards scheme.
In the event of a question or query in connection with your reward points, card or account please contact your local casino at first instance
Last Updated 12.07.2024
Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission with licence number 537.
Existing members may refer a new customer for membership of Genting Casinos for which the referring member and the new member will both receive £10 or £25 in Genting Reward Points on their next visits, dependant on the Casino in which the new member registers.
Genting Casinos UK Ltd. Registered in England 01519689. Address: Star City, Watson Road, Birmingham B7 5SA. Genting Casinos UK Limited are licensed and regulated by the UK Gambling Commission.
All entries are subject to the following terms and conditions - please read the following carefully.
Casino | Spin the Wheel Entry Ticket Time |
---|---|
Four London Casinos | 18:00 > 22:00 |
All other Genting Casinos | 19:00 > 21:00 |
Casino | Spin the Wheel Prizes |
---|---|
Four London Casinos | 6 x £1million Diamond Chip Draw Tickets 1 x £50 Slots Free Play 1 x £25 Slots Free Play 1 x £10 Slots Free Play 3 x No Win |
All other Genting Casinos | 6 x £1million Diamond Chip Draw Ticket 1 x £10 Slots Free Play 1 x £5 Slots Free Play 1 x Free Drink 3 x No Win |
The winner will be informed of the nominated roulette table and will be escorted with the Diamond Chip to the nominated roulette table for a chance to win £1 million, should they wish to do so.
Genting Casinos recognises that a small proportion of its Patrons may experience problems as a result of their gambling. Genting Casinos are committed to a policy of promoting a responsible attitude to gambling and provides free literature within its Casinos for the information and benefit of all. Genting Casinos will ensure that its management and staff are aware of this issue so that they may offer assistance wherever possible. Genting Casinos operate SENSE (Self-Enrolment National Self-Exclusion) scheme so if you would like to discuss your gambling please speak to a member of the management team.
Terms and Conditions
All redemptions are subject to the following terms and conditions – please read the following carefully.
Genting Casinos UK Ltd. Registered in England 01519689.
All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingbet.com/privacy-policy
All entries and redemption are subject to the following terms and conditions - please read the following carefully.
A Spin to Win voucher is valid for a single number straight up bet on Roulette, if the voucher is placed on the winning number on that spin, the customer will win the value stated on the voucher.
i. E.g. If you placed your voucher on number 8 and the voucher stated £25 on it. If number 8 is the winning number. You would receive £25 and the voucher would be retained.
ii. i.e. The voucher is equal to a £1 bet paying out at odds 25-1
i. refuse to accept any entry if a voucher appears to be defective, tampered with, misprinted, damaged, defaced, forged or reconstructed;
ii. Void any entries (and any reward if necessary) in the event of non-member entry, entrant misconduct, fraud, or breach of these terms;
iii. Amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control; or
iv. Exclude participation where entrants are subject to any barring, suspension or self-exclusion.
The promotor reserves the right to cancel and void all or part of your free play / match play promotional value in the event that the customer is participating in irregular play that the promotor, in our sole discretion deem to be abusive.
The word 'irregular play' may include but is not wholly restricted to any of the following practices:-
• On Roulette in a single spin, one or more of:-
• On Baccarat betting on both the Banker and Player on the same coup
Genting Casinos UK Ltd. Registered in England 01519689.
All data provided will be processed in accordance with the Promoters Privacy Policy that is available at Reception and at https://www.gentingcasinos.co.uk/privacy-policy/